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Contacts

A Contact is a person who belongs to an Organization: their name, title, and contact details. It is the shared, installation-wide record of a real person — a client's project manager, a consultant, a regulator, a driller — that you then associate with the Sites and Projects they work on. Each Contact belongs to exactly one Organization.

You manage Contacts from Data Management → Directory → Contacts (route /data-management/contacts).

What a Contact holds

A Contact records who the person is and how to reach them. The required fields are short — an Organization, a first name, and a last name — and everything else is optional detail. Every Contact must belong to an Organization; the Organization is chosen when you create the Contact and cannot be changed afterward.

Two flags classify a Contact. Active marks whether the person is still current, and Primary marks the one Contact that is the Organization's main point of contact. Promoting a Contact to primary demotes whichever Contact previously held that flag in the same Organization, so an Organization has at most one primary at a time. A Contact that is not active cannot be primary — Erde rejects the combination and prompts you to clear the Primary flag or keep the contact active.

Figure: a Contact belongs to one Organization and can be associated with many Sites and many Projects.

Fields

The Contacts grid lists each person by Last Name, First Name, and Organization, with their Title, Email, and Phone, a Primary marker on the main contact, and an Inactive marker on anyone no longer active. Active contacts are listed first, then ordered by last name and first name.

FieldTypeRequiredDescription
OrganizationreferenceYesThe Organization the Contact belongs to. Set on create; cannot be changed afterward.
First Nametext (max 100)YesThe person's given name.
Last Nametext (max 100)YesThe person's family name.
Titletext (max 150)NoJob title or role.
Activeyes/noNoWhether the Contact is current. Defaults to Yes.
Primary Contactyes/noNoMarks the Organization's main contact. Defaults to No; only one per Organization.
EmailtextNoEmail address; validated when provided.
PhonetextNoPhone number; validated when provided.
Mobile PhonetextNoMobile number; validated when provided.
Notestext (max 2000)NoFree-text notes; multi-line.

How it fits together

Beyond the Organization it belongs to, a Contact can be associated with the work it relates to. On both a Site and a Project, the Access & Admin tab holds a Contacts grid listing the people associated with that Site or Project. The same Contact can appear on many Sites and many Projects, which is why Contacts are curated once in the Directory rather than re-entered per Site or Project.

RelationshipCardinalityWhere you manage it
Contact → OrganizationOne Organization per ContactThe Contact's own page
Contact ↔ SiteA Contact on many Sites; a Site lists many ContactsA Site's Access & Admin tab
Contact ↔ ProjectA Contact on many Projects; a Project lists many ContactsA Project's Access & Admin tab

Because of those associations, you cannot delete a Contact while it is still associated with any Site or Project — Erde returns a "has dependents" conflict. Remove the Contact from those Sites and Projects first, then delete it.

Who can do what

Any internal user can view the Directory. Creating, editing, and deleting Contacts requires the Administrator, Data Manager, or Manager role.

ActionAdministratorData ManagerManagerStaff
View Contacts
Create a Contact
Edit a Contact
Delete a Contact